Solutions
One platform, three points of view
A distribution network is not one kind of user. The company that owns it, the distributors that extend it and the agencies that sell through it each need a different thing from the same system — and none of them should see the others’ business.
Sets policy, credit and markup for the whole network
Partner companies that carry their own agencies
The desks that actually make the bookings
How the chain fits together
Each level is a company, not a permission flag
A distributor is not your company with a narrower menu — it is a separate business with its own users, its own agencies, its own credit and its own books. The platform models that directly, which is why a partner can be given real autonomy without being given your data.
For travel businesses
You own the network. Concourse runs it.
You subscribe, you connect your own supplier credentials, and you decide who sells beneath you and on what terms. Everything below that point inherits the rules you set.
What you can do
- Register distributors and agencies and control who may transact
- Set markup and commercial rules that apply through the chain
- Allocate credit to distributors and watch it consumed in real time
- See every booking made anywhere in your network
- Reconcile from a ledger the bookings wrote themselves
- Turn modules on or off per partner as their relationship with you changes
Without a spreadsheet tracking who owes what, and without a month-end that starts with an export.
For distributors
Your own book of agencies, inside someone else’s platform.
A distributor is a company in its own right. You get your own view, your own users, your own agencies and your own numbers — bounded by the credit and terms your principal has given you.
What you can do
- Sign in to a workspace that is yours, not a shared account
- Onboard your own agencies and review their documents
- Pass credit onward to those agencies and adjust it as they trade
- Approve or decline the agencies that want to join you
- See your own ledger, statements and invoices
- Report on your agencies without seeing anyone else’s
Without asking the company above you for a number every time an agency asks a question.
For agencies
One screen to search, book and know you are covered.
The agency desk is where the money is actually made. The platform is built so that a consultant can go from a customer request to a confirmed booking without leaving it — and never has to guess whether the credit is there.
What you can do
- Search hotels across every supplier the network has connected, in one result set
- See the rate, the room and the cancellation policy before committing
- Book against your available credit, with the balance checked before confirmation
- Amend or cancel within policy and see the refund posted
- Pull your own statement and booking history
- Work with the roles your agency has set for its own staff
Without logging into three supplier portals or emailing head office to ask if there is room on the account.
Which level are you?
Tell us where you sit in the chain and we will show you the view you would actually be working in.